Terms and Conditions
Terms & Conditions
Last Updated: [02-02-2026]
Welcome to TMA ENTERPRISES. By accessing our website, placing an order, or purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. About TMA ENTERPRISES
TMA ENTERPRISES is engaged in the retail and wholesale supply of board games, card games, retro gaming products, anime action figures, RC games, and collectible katanas.
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2. Acceptance of Terms
By using our website or services, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please refrain from using our services.
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3. Product Information
Product images are for reference purposes only. Actual products may vary slightly in packaging, color, or design.
Product availability is subject to change without prior notice.
All collectible katanas and swords sold are decorative/display items only, unless explicitly stated otherwise.
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4. Pricing
Prices are subject to change without prior notice.
Wholesale and retail prices may vary.
Any applicable taxes, shipping, or handling charges will be communicated separately.
In case of pricing errors, TMA ENTERPRISES reserves the right to cancel or modify the order.
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5. Orders & Payments
Orders are confirmed only after successful payment or agreed payment terms.
We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraud.
Once an order is placed, it cannot be cancelled after dispatch.
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6. Shipping & Delivery
Dispatch timelines are estimates and may vary due to logistics or external factors.
TMA ENTERPRISES is not responsible for delays caused by courier partners, natural calamities, or force majeure events.
Ownership and risk transfer to the customer upon dispatch.
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7. Exchange Policy (No Returns)
We follow a strict 7-Day Exchange-Only Policy.
Returns are not accepted under any circumstances.
Exchange Conditions:
Exchange requests must be raised within 7 days of delivery.
Exchanges are accepted only in case of:
Damaged product received
Manufacturing defect
Incorrect product delivered
Important Notes:
Proper unboxing video and clear photos are mandatory for exchange approval.
Products must be unused, unaltered, and in original packaging with all accessories.
Items damaged due to customer misuse, wear and tear, or mishandling are not eligible for exchange.
Exchange is subject to stock availability. If the same item is unavailable, a similar product or store credit may be offered at our discretion.
Shipping costs for exchanges may be borne by the customer unless otherwise agreed.
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8. Non-Exchangeable Items
Clearance or discounted products (unless defective)
Opened or used items
Collectibles damaged after delivery
Items without original packaging
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9. Intellectual Property
All website content including logos, text, images, and branding are the exclusive property of TMA ENTERPRISES. Unauthorized use or reproduction is prohibited.
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10. User Conduct
Users agree not to:
Provide false or misleading information
Engage in fraudulent transactions
Attempt unauthorized access to our systems
Misuse our products or services
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11. Limitation of Liability
TMA ENTERPRISES shall not be liable for:
Indirect or consequential damages
Loss caused by misuse of products
Third-party courier or logistics failures
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12. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by the laws of India, and all disputes shall be subject to the jurisdiction of Indian courts.
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13. Amendments
TMA ENTERPRISES reserves the right to modify these Terms & Conditions at any time without prior notice. Continued use of our services constitutes acceptance of the revised terms.
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14. Contact Us
For queries related to orders, exchanges, or policies:
TMA ENTERPRISES
📧 Email: tmaenterprise786@gmail.com
📞 WhatsApp: 9594598063